How to fix the problems with the Google Messages app on the Galaxy S22 line
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Since it uses your phone’s data connection instead of a cellular connection, Google Messages can accommodate longer messages with many more characters, share longer video clips, and has additional features including encryption. It also allows users to receive read receipts, and see when someone is writing a response to them. In other words, many of the things that Apple’s Messages app can do, RCS can do as well.
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One Redditor who goes by the name “ratmazter” wrote, “I had the same issue with my S22 that arrived Monday. I updated Carrier Services, cleared cache, rebooted, the whole shabang. Several hours later RCS Chat finally connected. However, like you mentioned, it’s showing powered by my carrier AT&T and not Jibe. Therein lies my problem – it doesn’t Chat with users that don’t have AT&T.”
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The problem is that T-Mobile and AT&T subscribers with the Galaxy S22 series will be using the backend for the Google Messages app provided by their carrier. But there seems to be a delay in getting users’ data moved over to AT&T and T-Mobile’s servers from Google’s servers. As a result, we are seeing plenty of complaints from users.